Patient inquiries
ARSEL GROWTHReception workspaceVisitor demoRichmond Family Dental · Fictional business
Dental offices reception overview
Keep first-visit inquiries, scheduling preferences and insurance-verification questions organized for your front desk.
03Fictional records
Awaiting review
Needs staff
Reviewed
Website inquiries
Patient inquiries
Selected request
New-patient visit
Alex Morgan · alex@example.com
A new patient asks how to arrange a first visit and prefers an afternoon.
- Patient type
- New patient
- Interest
- First appointment process
- Preferred timing
- Weekday afternoon
- Contact permission
- Agrees to an email about this inquiry
New-patient follow-up
A simple staff checklist
- 1Check new or returning patient interest
- 2Review the preferred visit time
- 3Verify coverage and confirm next steps with staff
Your team stays in control
Staff verifies insurance and confirms appointment availability. Clinical questions stay with qualified staff and approved intake tools.
No appointments, quotes, messages or dispatches are created here.
Make it fit your business.
Customize the chatbot's branding, tone, approved answers and inquiry flow. $250 setup + $497/month for one location. Website work is scoped separately.
Reply to Luis's email to discuss your setup. Your team confirms the workflow before launch.